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DieselDijelovi

Company

Contact

The quickest way to reach Diesel Dijelovi is on the mobile +385 98 894 684, which also works for WhatsApp and Viber, or by email at info@dieseldijelovi.com. The head office is at Marjanovićev prilaz 6, Zagreb.

Mobile
+385 98 894 684 (WhatsApp, Viber)
Email
info@dieseldijelovi.com
Address
Marjanovićev prilaz 6, 10000 Zagreb

The fastest way to get a part

When you call or write, have ready the make and model of the machine or engine, the serial number and the part number if you have it. You can send a photo of the data plate by email, WhatsApp or Viber.

If you prefer to write, fill in the spare part enquiry. We reply with a quote and a delivery time.

Address and contact

  • Address: Marjanovićev prilaz 6, 10000 Zagreb, Croatia
  • Email: info@dieseldijelovi.com
  • WhatsApp and Viber: on the same number as the mobile

Company details

Full name
DIESEL DIJELOVI društvo s ograničenom odgovornošću za proizvodnju, trgovinu i usluge
Registered office
Marjanovićev prilaz 6, Zagreb
OIB
95166153013
VAT ID
HR95166153013
EORI
HR95166153013
Register
Trgovački sud u Zagrebu, MBS 080655900
Member of the company
Igor Šepelj
IBAN
HR9324840081104704418, Raiffeisenbank Austria d.d.

Frequently asked questions

Can I send a photo of the part on WhatsApp?

Yes. Send a photo of the part and of the data plate of the machine or engine to the same mobile number.

Can I collect a part in person in Zagreb?

Arrange collection by phone or email before you come.

Legal guarantee

Legal guarantee. Minimum two-year legal guarantee protection for goods sold in the European Union. Consumers can claim their rights under the legal guarantee of conformity, for example if goods: do not match the description; do not function as intended. Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer: free repair or free replacement; in some cases, a price reduction or full reimbursement. Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year. For more information on your rights in a specific country, scan the QR code below or ask the seller: europa.eu/youreurope/guarantees. What to do if you receive non-conforming goods: 1. Contact the seller as soon as possible to report the issue; 2. Provide proof of purchase, such as a receipt, invoice, or bank statement. Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.
europa.eu/youreurope/guarantees Open full size
Zakonsko jamstvo. Roba koja se prodaje u Europskoj uniji zaštićena je zakonskim jamstvom od najmanje dvije godine. Potrošači mogu ostvariti svoja prava na temelju zakonskog jamstva usklađenosti ako roba na primjer: ne odgovara opisu; ne funkcionira kako je predviđeno. Prodavatelji su odgovorni za svaku neusklađenost koja je postojala u trenutku isporuke robe i koja postane očita dok vrijedi zakonsko jamstvo pa u tom slučaju moraju ponuditi: besplatan popravak ili besplatnu zamjenu; u nekim slučajevima sniženje cijene ili potpuni povrat plaćenog iznosa. U nekim je zemljama predviđeno dulje trajanje zakonskog jamstva. Za rabljenu robu može se odrediti kraće trajanje, ali minimum je godina dana. Ako želite saznati više o svojim pravima u pojedinim zemljama, skenirajte QR kod ili se obratite prodavatelju: europa.eu/youreurope/jamstva_hr. Što učiniti ako ste primili neusklađenu robu: 1. Što prije prijavite problem prodavatelju. 2. Predočite dokaz o kupnji, npr. potvrdu, račun ili bankovni izvod. Prodavatelji i proizvođači mogu ponuditi i komercijalno jamstvo, koje se primjenjuje neovisno o zakonskom jamstvu. Na primjer, vaš proizvod može nositi ovu oznaku GARAN, što znači da proizvođač za cijeli proizvod nudi komercijalno jamstvo trajnosti bez dodatnih troškova.
europa.eu/youreurope/jamstva_hr Otvori u punoj veličini